Jay
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Activity overview
Latest activity by Jay-
Jay commented,
Test
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Jay commented,
Hey Test Comment
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Jay commented,
Official comment I will work on making these bottles bigger for you. I do however want to prevent them from becoming huge bottles oir I could get sued.
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Jay created an article,
Making The Big Bottles Slightly Smaller
If you are looking to make your bottles slightly smaller, you can heat them internally to 600 degrees followed by throwing them in the snow. This should only be done if you are sure you want the bo...
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Jay created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Jay created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Jay created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
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Jay created an article,
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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Jay created a post,
What's the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Jay created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...